About Us

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About Us

The Soft Technical Skills are a series of online lesson plans on generic technical competencies. These are advanced technical skills that apply to nearly every job in every occupation in every industry and require instruction for understanding and application. State directors of Career and Technical Education (www.careerclusters.org/) refer to these as essential knowledge & skills, an academic foundation, a common core required for career success. Every technician needs basic competence on all of the following topics.

Bench Mark Publications, LLC began publishing technical materials in 1983, consisting of technical books, training manuals, and workshop outlines. Bench Mark Publications is pleased to launch this new series of online lesson plans on Soft Technical Skills. Here, in alphabetical order, are the Soft Technical Skills.


  • Attitude on the Job
  • Bloodborne Pathogens
  • Climbing the Career Ladder
  • Common Sense
  • Communication: Written Technical
  • Communication: Verbal Technical
  • Communication: Non-verbal Technical
  • Communication: Graphic Technical
  • Computer Modeling
  • Concentrating on the Job
  • Confidentiality
  • Confined Space Entry
  • Conflict Resolution
  • Creating on the Job
  • Critical Thinking
  • Deciding
  • Designing a Career
  • Diagnostics
  • Digital Processing
  • Dress for the Job
  • Emergency Response
  • Estimating
  • Ethics on the Job
  • Getting the Job
  • Hazard Communication
  • Humor is No Laughing Matter
  • Initiative
  • Job Aid
  • Leading
  • Learning on the Job
  • Lock Out / Tag Out
  • Logic on the Job
  • Manners
  • Motivation on the Job
  • Networking
  • Perception
  • Personal Protective Equipment
  • Persuading
  • Planning
  • Preventive Maintenance
  • Priority Setting
  • Problem Solving
  • Productivity on the Job
  • Proposal Writing
  • Quality Assurance
  • Questioning/Interrogation
  • Responsibility on the Job
  • Self-employment
  • Shift Cycle Management
  • Standard Operating Procedure
  • Stress Management
  • Supervising
  • Systems Thinking
  • Systems: Organizing
  • Systems: Electro/Mechanical
  • Systems: Social
  • Systems: Biological
  • Teaming
  • Time Management
  • Train the Trainer
  • Whistle Blowing